Delivery and Shipping Policy
Complimentary Domestic Shipping
We offer complimentary shipping for all orders within India.
Delivery Timeframes
- Domestic Orders: Estimated delivery is 3-5 days from the dispatch date.
- International Orders: Delivery lead time is approximately 3-5 days post-dispatch.
Express Delivery: Available upon request for urgent orders and subject to approval.
Note: In the rare case of delays due to unforeseeable circumstances, Finway cannot be held responsible for third-party courier delays.
International Shipping
- Shipping charges are calculated based on the weight and volume of products at checkout.
- Delivery timelines and details will be provided in your order confirmation email.
- We do not ship on Sundays or nationally observed holidays.
- Shipping charges do not include import duties or local taxes, which must be borne by the recipient. For accurate information on import duties from India, consult your local customs authority.
Custom Duties and Taxes
All international orders may be subject to import/custom duties or local taxes imposed by your country. These are solely the responsibility of the recipient upon delivery.
Quality Assurance
Before dispatching your order, our Quality Control (QC) team ensures a thorough check to maintain product standards.
Damaged Items
If you receive a damaged item, please email us immediately at:
info@finway.com
Include clear images and a detailed description of the issue for prompt resolution.